The Afore service department consists of a team of skillful engineers with excellent knowledge in service and customer support. Highly competent operatives with years of experience in operating and maintaining our equipment.

Test development and applications

Our team of experienced and innovative application engineers assist our customers with process development and validation.
The application lab has a wide range of R&D and test capabilities to support these services for our global customer base. This allows the fast and effective development of ways for creating new approaches to testing of different devices and systems.

Installations

We provide full on-site system installation support globally. Depending on the system type and specific requirements this can also include training and application support until system acceptance.
If on-site installation support is not possible, Afore also offers options for remote installation assistance if needed.

Preventative maintenance

Afore provides standard annual and semi-annual maintenance plans for all our probe stations and other equipment. We will also offer customized maintenance plans designed for our customer needs.

Service support

Together with our customers, our service team will find the best approach to an efficient and fast solution for each specific service case. This may include:
  • Phone or email support
  • Dispatch of replacement parts
  • Arranging on-site service or training


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